Licenses at a glance
Which plan includes what, how billing works, how you change plans and what you can do yourself in the customer account? Everything in one place.
Three plans, one core.
The price depends on the feature set, not on the number of technicians. Each company (tenant) has exactly one plan and its own license.
Basis
The entry point for small businesses with clear processes.
Order BasicProfessional
For businesses with their own material, fleet and roster.
Order ProfessionalEnterprise
Full feature scope including interfaces and customer portal.
Order EnterpriseIncluded in every plan
- Order management
- Scheduling
- Time clock and time tracking
- Job reports with signature
- Customers and clients
- Documents
- Android app for field staff
- Two-factor sign-in and roles
Features per plan
| Feature | Basis | Professional | Enterprise |
|---|---|---|---|
| Jobs and operations | |||
| Service ContractsRecurring orders with interval and lead time, billing as flat rate or per order and SEPA direct debit file. | included | included | included |
| Material ManagementMaterial and inventory with consumption per order and vehicle. | not included | included | included |
| Fleet ManagementFleet with assignment to field staff and deployment plans. | not included | included | included |
| Tool ManagementTools, condition and handover to employees at a glance. | not included | included | included |
| Customer PortalDedicated customer access with status queries and documents. | not included | not included | included |
| Staff | |||
| TeamsGroup field staff into teams and assign orders to a whole team. | not included | included | included |
| RosterWeekly and monthly roster with shift appointments, conflict checks and roster analysis – also for people without access. | not included | included | included |
| AbsencesRequest and approve leave and sickness, absence calendar and hints in appointment planning. | not included | included | included |
| Staff FilesStaff files with employment type, leave account and public holidays, working time account, certificates with deadline reminders and monthly export. | not included | included | included |
| Reporting | |||
| Statistics and DashboardsEvaluations of orders, times and utilisation with charts. | not included | included | included |
The table always shows the current plans. All prices are net plus statutory VAT.
Always included integrations
-
Lexware Interface Hand over invoice drafts to Lexware Office.
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Email and Ticket Integration Connection to a ticket system plus automatic notifications.
Custom package for special requirements
No standard plan fits exactly? On request we put together a custom license package for your company with the modules you need. Write to us via the contact form or a ticket in the customer account.
Billing, term and cancellation.
No setup fee, no minimum term, no per-user fee.
Try it free
New companies start with a 14-day trial, once per customer account. You only choose a payment method afterwards. We remind you by email before it ends; without a subscription the company is locked once the trial expires.
Billing period
In checkout you choose monthly, quarterly or yearly billing. The price applies per month; for quarterly or yearly billing the period is charged in advance in one payment.
Payment methods
Bank transfer, PayPal, SEPA direct debit, credit card and online payment. Checkout shows which methods are offered. You find invoices as PDF in the customer account.
Voucher code
You enter a voucher code in checkout; the preview shows the price after the discount. A discount can be permanent or time-limited and is kept as a percentage when you change plans.
Term
The contract runs for an indefinite period. There is no minimum term.
Cancellation
You cancel per company in the customer account or in text form. Afterwards your data stays available for export for 30 days; you can download the full export yourself at any time.
The prices in the price overview and the rules on term and cancellation apply as set out in the terms (sections 5 and 6).
What you do yourself – and where we help.
You do not need support for everyday tasks. For plan changes and modules we help, so that billing stays correct.
Yourself in the customer account
- Create an account for free and add more companies
- Choose a plan or public license package when creating a company
- Start the trial and subscribe afterwards
- Choose payment method and billing period, redeem a voucher code
- View invoices, download them as PDF and pay online
- Maintain company data, address and two-factor requirement
- Manage users and roles of the company
- Download the full data export
- Cancel the subscription per company
- Write a support ticket
With our support
- Upgrade or downgrade of the plan
- Add single modules or unlock them temporarily for testing
- Set up a custom license package
- Extend the trial
- Change payment method or billing period of a running subscription
- Unlock a locked company after payment
These steps are not yet a button in the customer account. Send us a ticket or a message; we handle them and bill correctly.
Upgrade and downgrade.
You can change plans at any time, with no change fee. The terms expressly provide for a plan change during the contract term.
Send a request
Tell us the company and the plan you want, via a ticket in the customer account or the contact form.
We switch immediately
The new feature set applies from the change. We show you the cost beforehand.
Prorated settlement
The rest of the current billing period is settled by the day. If the subscription runs at Stripe or Mollie, we adjust the recurring amount there.
Upgrade
For the rest of the current period you only pay the difference to the new plan. It comes as an invoice.
Downgrade
For the rest of the current period we credit the difference to your account balance. Features the new plan does not include are no longer available.
An existing voucher discount is kept as a percentage when you change plans.
Questions about the license.
What does AuftragsDesk cost?
Depending on the plan from 30 euros net per month. There is no setup fee and no per-user fee. Current prices are shown at the top of this page.
Is there a trial?
Yes. New companies can test for free. You only give a payment method when you subscribe afterwards.
How do I change my plan?
Tell us which company should move to which plan. We switch immediately and settle the rest of the current billing period pro rata. There is no button for this in the customer account yet.
How do I cancel?
In the customer account for the company concerned, or in text form by email. There is no minimum term; the periods in the terms apply.
What happens to my data after cancellation?
Your data stays available for export for 30 days. You can download the full export in the customer account at any time.
Can I manage several companies?
Yes. You can add further companies under one customer account. Each company has its own plan, billing and users.
Can I add single modules?
Modules are part of the plans. If you need just one additional module, talk to us: we unlock it temporarily for testing or put together a custom license package.
How do I pay?
By bank transfer, PayPal, SEPA direct debit, credit card or online payment, depending on availability in checkout. You choose monthly, quarterly or yearly billing.
Another question about licensing?
We help you choose the plan and change it. Non-binding and at no extra cost.